Refunds

If you buy the toolkit and decide it’s not what you needed, email us within 14 days of your purchase and we’ll refund the full $20.

You don’t have to explain yourself. “Not for me” is a good enough reason.

Email josh@obvitech.com.au from the address you bought with, and say you’d like a refund. That’s the whole process.

The money goes back to the card you paid with, usually within five business days. How fast it shows up after that is up to your bank.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods or services repaired or replaced if they are not of acceptable quality and the failure does not amount to a major failure.

The 14-day promise above sits on top of those rights. It does not replace them or limit them in any way. If something is genuinely wrong with what you bought, your Australian Consumer Law rights apply whether it’s been 14 days or 14 months.

You get access straight after you pay, so the 14 days runs from the moment of purchase rather than from any delivery date.

We won’t knock back a refund just because you’ve already opened the prompts or copied them. You can’t judge whether something’s useful without looking at it.

Charged twice? Can’t get into your account? Something not working? Email josh@obvitech.com.au and we’ll sort it out. A double charge gets refunded straight away, no questions.